FAQ

General

You are able to earn CPD points for each session attended. The CPD points will be updated as soon as the points are confirmed. ANZIIF - TBC, and NIBA - TBC.

CPD certificates for convention delegates will be made available after the convention has been held.

Yes you do, based on your ticket type, it will provide you access to sessions, marketplace and social events.
For meals in the Marketplace, these will be in a specially marked, designated area. For the Welcome Function and Dinner, please identify yourself to the wait staff who will be aware and able to assist with your requirements.
The Marketplace will be open from 7:45am - 5:30pm on Monday and 8:00am - 3:45pm on Tuesday. There will be no Marketplace on the Sunday.
The Broker Only session on Monday morning is a closed session and only open to the Steadfast Broker Network. Please ensure you check the ticket type inclusions to ensure your ticket provides access to the Broker Only day session. Steadfast network brokers should also seek permission from their Brokerage Principal before registering.

Registration

Please click here to register for the 2023 Convention. If however you require assistance, please email events@steadfast.com.au.
We will not be issuing invoices for convention registrations. If you are having issues paying for multiple delegates on a company credit card, we suggest you register your delegates across multiple payments.

For example, if you want to register seven delegates and are unable to pay the total amount on credit card due to a credit limit, register four delegates in your first registration group, and three in your second group. We are able to link these bookings in our internal system.

Yes we do. Please review the discounted hotels here.
Convention fees and associated travel cost are most commonly tax deductible. Eligibility for tax deductions should be verified by your independent tax advisor.
Yes, if you are an 'Early bird' or 'Full Paying Delegate', and you would like to bring your spouse/partner, please register them under the 'Accompanying Guest' pass option. Your partner will have access to Full Convention Sessions (Monday PM and Tuesday), Marketplace and Social Functions.

Accompanying Guest tickets are only to be purchased by non-insurance attendees. No CPD points will given to anyone registered as an Accompanying Guest.

No children or animals (unless they are Service Dogs) will be permitted to attend any of the Steadfast Convention.

Health & Safety

Steadfast takes the safety of our staff and guests seriously. As such, below are some tips on how to stay healthy and be vigilant with your personal hygiene throughout the Convention.
  • covering coughs and sneezes with disposable tissues or clothing, or coughing/sneezing into your elbow
  • disposing of used tissues appropriately in a bin
  • washing hands with soap and water and drying them thoroughly or using hand sanitiser:
    • before eating or handling food
    • after using the toilet
    • after coughing, sneezing, or blowing your nose.
It’s also important to stay hydrated and drink plenty of water throughout the Convention. Limit your intake of tea, coffee or alcohol if you are feeling dehydrated.

Here are some good practice tips on responsible drinking:

  • eat before or during drinking.
  • have some food in your stomach which slows down the absorption rate of alcohol.
  • know the standard strength of each drink which is equal to 10g of alcohol.
  • keep track of how many drinks you've had in a specific time period.
  • know your limits.

Importantly, if you start to feel unwell, call your doctor, the nearest hospital emergency department or healthdirect on 1800 022 222.

Gala Dinner

We will launch the app and Gala Dinner seating plan in March 2023 once most delegates have registered.
You are not able to block out a table. You will need to invite each attendee on the table through the app or each attendee may place themselves at a particular table.
You can allocate people to your table by following the steps below:

  1. Select table allocation on your app.
  2. Select the Gala Dinner.
  3. Invite Guest.
  4. Press the search button symbol and then type in the person’s first name or surname. If they come up as ‘I’m available’, then press next to their name and then send invite.

The guest you selected will receive an invitation via the app and will also receive an email.

The guest will need to accept or decline the invitation through the app. You will receive a notification via email if they accept or decline your request.

You can view who is sitting at your table by following the steps below:

  1. Select table allocation on your app.
  2. Select Gala Dinner
  3. View table guests.
If the guest accepts your invitation you will receive an email notification saying ‘Accepted Convention Gala Dinner’.

To reconfirm, we recommend you check the app by following the steps below:

  1. Select table allocation on your app.
  2. Select Gala Dinner.
  3. View table guests.

If the guest declines, you will receive an email notification advising the guest has declined.

  1. Select table allocation on your app.
  2. Select Gala Dinner.
  3. Select ‘Remove my table allocation’ and then select ‘remove all’.

Then you can proceed to accept another invitation. Repeat these steps if you receive multiple invitations.

You won’t be able to view where another guest is sitting via the app however you will be able to see the guests sitting at your table.

We will however have a visual table plan onsite just before the commencement of the gala dinner. You will be able to see where all guests are sitting at that time.

To view your table number in the app follow the steps below:

  1. Select Table Allocation on your app.
  2. Select Gala Dinner.
  3. Click on the link ‘No Table – Select a Table’. Choose from the list of available tables. Once you have selected your table it will then be displayed within the table allocation screen.

Please note, you will not receive an email confirmation after you have selected your table but rest assured the system has recorded your selection.

The table allocation plan will be open until Tuesday, 28 March at 1.30pm. After that time the table plan will be closed off and we will allocate a seat for you.